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I actually do think cabs are broken. Without a rating system after they get a medallion they're golden for at least a year. I get into cabs where: - The driver

I actually do think cabs are broken. Without a rating system after they get a medallion they're golden for at least a year. I get into cabs where: - The driver can't speak English - Doesn't know where they're going - The cab smells - Drives dangerously - Is drunk (literally had an open bottle of wine under the handbrake) - Doesn't turn up when I book it The list goes on, the moment I started taking uber cabs all of this stopped, I review every cab I take after a trip and the moment they drop too far they're removed from the service. Sure, maybe within the existing system I could write an email to the cab company (who will probably ignore me on account of trying to avoid a fine), the medallion issuer (who MIGHT fine the driver if this happens often). But the reality is that this is hard, and giving someone a rating between 1-5 stars at the end of the trip is easy.

jjoonathan 12y ago
> Doesn't turn up when I book it This is my most frequent complaint (Boston and Pittsburgh). My success rate is about 30% when I have to call for a cab.
ycombobreaker 12y ago
> (literally had an open bottle of wine under the handbrake) Get out of the cab. Pay or don't pay, it doesn't matter. Note the cab number and call the taxi company or whatever organization polices the drivers internally (in Chicago, I think 3-1-1 is sufficient). YOU saw the infraction, who else do you expect will fix it? Sometimes the taxi driver will not see anyone else from the company, only the other driver who shares the car.
- nickonline 12y ago
  To be honest, at the time I was so shocked, I heavily doubting what I was seeing.
- pktgen 12y ago
  Or 911, since this is also DUI in progress.