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Okay, Uber has to face the music on this one. But... Why is there no rating system for passengers? How can a single phone number be tied to 21 accounts and c
by tux1968 12y ago
Okay, Uber has to face the music on this one. But...
Why is there no rating system for passengers? How can a single phone number be tied to 21 accounts and cancel over 1500 rides without Lyft ignoring orders from that phone number? Why weren't the accounts deactivated long before this level of abuse? It doesn't seem like they're taking good care of their drivers' time or expenses.
- alanbyrne 12y agoUber has a rating system for passengers so I would have figured Lyft did too.
- potatolicious 12y agoI don't believe you get to rate a passenger unless a successful transaction has occurred. I had an Uber driver in NYC explain this to me in very clear terms (apparently he'd had even more last-minute cancellations than usual that day).
- prostoalex 12y agoBut Uber knows about that last-minute cancellation, and probably incorporates it into their rating system.
- allworknoplay 12y agoWhy the activity wasn't flagged and the account killed is one thing; maybe it wasn't a common enough / known problem. It doesn't say drivers responded, though; it seems like the way it works is if you're recruiting for uber you simply book a lyft ride so you can get the driver's contact info and then call them up.
- x0x0 12y agoMaybe this was the first time? At companies I've worked at, lots of limitations where only added after someone abused something...