Good idea. In a nice, friendly note to the consumer, spell out the outrageous fees and mandatory crippling, and say 'we can't afford this and frankly, we think

Good idea. In a nice, friendly note to the consumer, spell out the outrageous fees and mandatory crippling, and say 'we can't afford this and frankly, we think you deserve better.' If you succeed commercially, it puts pressure on the big boys to change their nasty ways.