Very true, people generally take their health for granted until they experience an adverse event. Expecting people to take it upon themselves to handle their ow

Very true, people generally take their health for granted until they experience an adverse event. Expecting people to take it upon themselves to handle their own medical records is wishful. Large doctor practices sometimes have 2 or even 3 people just dedicated to fulfilling medical record requests. That's a huge expense. I help run a home health company that is constantly requesting medical records. We still receive most records by fax! Our receptionist spends a good bit of her day handling this process. It's a huge waste on both ends. If you could make that process easier I think a lot of providers would be willing to pay... Regardless, best of luck! So much opportunity in this space, keep pushing.