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We built instant booking to make booking easier for our visitors. If you look at the phone booking experience on most sites, it is miserable. We've got some p

by sanj 12y ago

We built instant booking to make booking easier for our visitors. If you look at the phone booking experience on most sites, it is miserable. We've got some phone expertise, and wanted to parlay that into a much better experience. Instant booking is a way for us to exploit that expertise to make a better experience for users, even as they book with one of our partners.

e15ctr0n 12y ago
So TripAdvisor will continue to book with partners and not become an OTA itself?
- sanj 12y ago
  As coldcode pointed out, "being an OTA" is a lot of work. I'm not involved in that side of the business, but I'd take our public statements at face value.