The tools are world-class. But as soon as you use them, it is also obvious how far away they are from perfection. So I think you'll always here about how great

The tools are world-class. But as soon as you use them, it is also obvious how far away they are from perfection. So I think you'll always here about how great they are from the outside, and grumbling from all the people who use them on the inside. They are really great, and they really do make a difference though.