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I think if you don't have somebody fighting for the user, the front end will be a reflection of the complexities of development and won't be a reflection of the

I think if you don't have somebody fighting for the user, the front end will be a reflection of the complexities of development and won't be a reflection of the user's behavior and needs. I think a UX person ensures that development is a strategic process centered around the user, which in the end creates better products that people use and want.

derefr 17y ago
Technically, everyone should be fighting for the user. The customer (or a representative thereof) should participate in all UI design decisions. Having a specific "UI person" sounds like trying to shoehorn agile methods into the middle of a BDUF process. (That's not to say it wouldn't work, though. I believe game companies do it all the time--a "game designer" is just a UX designer for a UX of which "fun" is an integral component.)