Not sure if this is full answer, but from the article: > Kim said he would do just fine because he has built a loyal customer base over the company's 80-year h

Not sure if this is full answer, but from the article: > Kim said he would do just fine because he has built a loyal customer base over the company's 80-year history and now receives an additional 2,000 hails daily through the hailing app Flywheel, which he hopes would adapt with him.