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>when people tell me what a great experience they had with the staff and that the owner came to their table and chatted with them This tends to be a part of a
by aestra 12y ago
>when people tell me what a great experience they had with the staff and that the owner came to their table and chatted with them
This tends to be a part of a broad cultural expectation. Americans tend to equate "good service" with [fake] niceness and obligated smiles and cheeriness. Some other cultures are different where good service means simply doing your job. I can't count how many times people have gone to other countries and complained about the "poor service" and "everyone is rude here" not even considering cultural differences.
The US has gone insane in that respect with obligated "niceties."
Now when I go to Walgreens they say to me after any transaction "be well." Seriously? Like I believe the cashier ringing up my candy and soda purchase personally cares about my well being and health? Or that it is adding anything of value to the transaction?
- dragonwriter 12y ago> Now when I go to Walgreens they say to me after any transaction "be well." Seriously? Like I believe the cashier ringing up my candy and soda purchase personally cares about my well being and health? Or that it is adding anything of value to the transaction? Its a corporate slogan with tie-ins to Walgreen's marketing and branding. Like most aspects of branding, its not designed to operate at the level of rational thought and analysis at all. Its more like the use of corporate colors and logos on retail employees uniforms, but in auditory rather than visual form.
- aestra 12y agoDoesn't make it less obnoxious. (to me) http://en.wikipedia.org/wiki/Have_a_nice_day#.22Have_a_Nice_Day.22_culture http://en.wikipedia.org/wiki/Have_a_nice_day#.22Have_a_Nice_...