I've got to say, it is definitely refreshing to see a company just quickly give a mea culpa and fix the problem rather than doubling down and arguing about the

I've got to say, it is definitely refreshing to see a company just quickly give a mea culpa and fix the problem rather than doubling down and arguing about the reasons for the problem to have existed in the first place. I definitely have more respect for them for doing this (even if they should have been doing it all along, at least it's a correct response to the criticism).