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I worked as a contract cable installer back when cable internet was new. New enough that they used one guy to do the computer set up, and a second to do the cab
by preinheimer 12y ago
I worked as a contract cable installer back when cable internet was new. New enough that they used one guy to do the computer set up, and a second to do the cable wiring. As I was finishing my tenure they were switching over to "super techs" who would do both. I was the computer half. This was like 2000.
We had no interaction with the guys doing the cabling, they were a different company. I'd get a sheet of installs in the morning, as well as the time frames. 8-12, 12-5, and 8-5. If someone had managed to convince a rep we might see a shorter timeframe like 3-5, but they were pretty rare. I'd show up, slot a network card, plug in the cable modem if the cable guy had been there already, and leave.
Then I moved to the big city, where the company gave people specific times. 10, 11, 12, 1. etc. They tended to give the clustered appointments to the super techs, so I was driving all over the city, searching for parking, and waiting to get buzzed in. My first two weeks were rough, then I discovered the manager had been going light on my appointments while I learned the city. Then my appointment book started looking more like: 10, 10, 11, 12, 12, 12, 2, 3, 4, 4, 4, 4. On good days I'd hit the closest double/triple/quadruple booked slot early, hit the second one one time, and try to race to the rest. Skipping lunch as required, or snacking on a nutrigran bar while wishing my car had A/C. On harder days I'd get to the first appointment barely on time, discover they had Windows NT and try to pawn off appointments while juggling IRQ settings.
Some days were an absolute mess, 8,8,8,12,12,12,12,5,5,5,5,5 or the like. You couldn't show up early for a 5, those folks were racing home to meet you as is. So I'd end up sitting in a park trying not to kill myself on a razor scooter for a few hours waiting for the next rush.
- preinheimer 12y agoRandom things that made me late: - Being double booked in the first place (clearly) - Customer has yet to unbox their computer. - Customer had so much crap installed that simply rebooting took literally 10+ minutes. - Buildings with slow elevators. - Having to park 4 blocks away I blogged another story here: http://blog.preinheimer.com/index.php?/archives/417-My-20-Tip.html http://blog.preinheimer.com/index.php?/archives/417-My-20-Ti...