Their return policy is so lenient and customer service so good that you can order 5 pairs of shoes to try on and return four with no problem. And, they all get

Their return policy is so lenient and customer service so good that you can order 5 pairs of shoes to try on and return four with no problem. And, they all get there within a couple days max. I've never ordered from Zappos, but I've heard this story from many unrelated people now.