Maybe you may start to talk to you competitor...? I guess that if they inform their customers that you might be an alternative, this may be a win-win-win deal:

Maybe you may start to talk to you competitor...? I guess that if they inform their customers that you might be an alternative, this may be a win-win-win deal: - they wouldn't look like complete ahole - their customers would know where to go - you would have more customers, even if you need to setup an easy migration path from fotopedia to you (in less than 10 days) and maybe have some bonus for these customers (upgraded accounts for 1 to 3 months) You might have a look at what happened when Google discontinued their news service and how their competitor managed to take advantage of this... But maybe the first thing you should do is: understand why fotopedia customers went to them instead of coming to you?? Is this the business model? The design? The features..? And would these customers be a good fit for you?