I guess it depends on the use case and the sysadmin knowledge of the client. I find that the frontier of responsibility becomes too much blurred when the servic

I guess it depends on the use case and the sysadmin knowledge of the client. I find that the frontier of responsibility becomes too much blurred when the service provider takes care of anything above the hardware: I personally prefer when the service provider concentrates on power and network stability, and anything else is my responsibility.