4 ms·
True, but responding to feedback is a lot harder than being aware of it. And especially so in a larger organization. I'm not so sure that GM's problems stemme
by billswift 17y ago
True, but responding to feedback is a lot harder than being aware of it. And especially so in a larger organization. I'm not so sure that GM's problems stemmed from not being aware of the problems as not being able to respond for various structural, legal, and social reasons.