As you most probably know there are several stakeholders in business purchasing decision, which stakeholder you were talking to will be the key to figuring out

As you most probably know there are several stakeholders in business purchasing decision, which stakeholder you were talking to will be the key to figuring out how to answer this objection? And what is your value proposition. A potential response may be "Then why are you not hiring more people to update spreadsheet." Another response may be "How accurate do you think more people will be with updating a spreadsheet compared to a automated process." Another one could be "How important is accuracy to you?" It all comes down to whom you were talking to, what is your value proposition, what is in it for the business you are selling to, and what is in it for the stakeholder you are talking to.