Extremely competitive pricing, so so customer support (well, understaffed so hard to reach but polite and competent, nothing like the horror stories coming from

Extremely competitive pricing, so so customer support (well, understaffed so hard to reach but polite and competent, nothing like the horror stories coming from the US). Very simple commercial offering, little in the way of options and extra charges. They design lots of their networking equipment, from the triple play boxes customer get to some of their core infrastructure. They also keep their engineering in house, where the competition (Orange, SFR, Bouygues) relies a lot on external companies for about everything... A very peculiar company, unlike any other in France, save maybe OVH the hosting giant.