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I just bought a house in the bay area, I tried multiple times to contact Redfin but never got any response. I ended up using a traditional agent but I was left
by guelo 12y ago
I just bought a house in the bay area, I tried multiple times to contact Redfin but never got any response. I ended up using a traditional agent but I was left wondering what is going on over there. Maybe they have more business than they can handle?
- charmainefrank 12y agoGood afternoon, I am the Bay Area Manager here at Redfin and wanted to extend my apologies for the lack of service you received. Would you be willing to contact me so that I can further assess the situation you encountered to ensure it does not happen again? I sincerely appreciate your time and apologize that we let you down. Kindly, Charmaine Frank Redfin Bay Area Manager charmaine.frank@redfin.com
- rhizome 12y agoThe time to ask for free help is before they don't need you anymore, you should offer to compensate them like any focus group participant would be. Market research and management consulting both provide highly valuable information.