No, the article claims that this is some special game theory and that there are only 21 actors (you and the twenty salespeople). Modeling this in terms of S&D w

No, the article claims that this is some special game theory and that there are only 21 actors (you and the twenty salespeople). Modeling this in terms of S&D would take into account all potential purchasers. My point, though, was that the article has presented a hypothesis without any data to back it up. In a way, it's worse than an anecdote, because I'm not sure even the author has tried this method.