4 ms·

This is a bit left-field, but I would love the ability to be able to edit tickets and comments for up to 10 minutes before they're made final and sent via e-mai

by halo 17y ago

This is a bit left-field, but I would love the ability to be able to edit tickets and comments for up to 10 minutes before they're made final and sent via e-mail.

randallsquared 17y ago
Yes, please. This prevents the hail of spelling correction and minor edit emails.
MrMatt 17y ago
Maybe be able to edit tickets up until another action is performed (status changed / comment added, etc...)?