I've asked a lot of hotels about these things, I was usually told that it's the hotel that doesn't want to pay a little extra for the higher speed uplink (by th

I've asked a lot of hotels about these things, I was usually told that it's the hotel that doesn't want to pay a little extra for the higher speed uplink (by the support), or that they've already exhausted their budget for this year (believe it or not, the budget thing was at Hyatt House once). I'm not sure that many places would be under a 10-year contract; that sounds like too long a contract (especially if the company wants several grands for support on a regular basis; I think 3 to 5 year contracts would be much more common and reasonable). Even if they are so long, crappy WiFi could as well be ground for breach-of-contract, and they should be able to have the vendor get busy.