17 ms·
I'm confused as to how this is Coinbase's fault. The entire point of two factor authentication is that it's impossible for someone to access your account witho
by lfuller 12y ago
I'm confused as to how this is Coinbase's fault.
The entire point of two factor authentication is that it's impossible for someone to access your account without knowing your password and having access to your code generator. You chose to lose your code generator by getting a new phone without backing it up, AND you removed the phone backup that was provided for you.
This is like getting a new keychain, throwing out your old keys, then getting angry at your bank because you can't get into your safe deposit box.
- laggyluke 12y agoActually, there are ways to work around such user mistakes in software. You could ask for 2FA code confirmation before removing a backup phone. Or you could decline removing the only backup phone available, requiring at least one backup phone on file. Users always screw up, it's software's (developer's) job to deal with it.