> They could buy out the rest of the contract, but that could be quite expensive (and the other party is under no obligation to agree unless there is already an

> They could buy out the rest of the contract, but that could be quite expensive (and the other party is under no obligation to agree unless there is already an option defined in said contract What kind of dumbmass businessman signs such a contract? No matter the price, the contract should have included "responsibility to meet customer expected speeds and availability of the wifi service provided". And then cut the contract because they arent in fact providing a usable wifi. I think its just a bullshit excuse to keep paying very little while not giving a crap about their customers - since they got the 4 or 5 star rating anyway. This website is great - I will use it.