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I'm genuinely struggling to understand the value of Rackspace. See [1]: "We don't offer raw infrastructure without service." That is, support is included in th

by quacker 12y ago

I'm genuinely struggling to understand the value of Rackspace. See [1]: "We don't offer raw infrastructure without service." That is, support is included in the cost. Lots of people don't need support or don't want to pay for it, particularly the startup-oriented crowd here on HN. But I would be interested in a comparison of Rackspace's support to others'. Rackspace charges you $120 per terabyte of data transfer Is this in the fine print somewhere? I wouldn't be surprised, but I don't see it mentioned in [1]. 1: http://www.rackspace.com/cloud/servers/onmetal/ http://www.rackspace.com/cloud/servers/onmetal/

ColinCera 12y ago
Actually, I didn't notice that support was required. I was basing my cost comparisons on Rackspaces's "Raw Infrastructure" pricing — the fact you are required to purchase support at additional cost makes their pricing even less competitive. They have a more detailed pricing page, with bandwidth charges listed near the bottom, here: http://www.rackspace.com/cloud/servers/ http://www.rackspace.com/cloud/servers/
- superuser2 12y ago
  >I was basing my cost comparisons on Rackspaces's "Raw Infrastructure" pricing As parent clearly stated, there is no raw infrastructure pricing; all pricing includes support already.
  - ColinCera 12y ago
    Perhaps you should pay a visit to the link parent posted, so you would understand what I was talking about. http://www.rackspace.com/cloud/servers/onmetal/ http://www.rackspace.com/cloud/servers/onmetal/ Where they present their pricing in the format of a "Raw Infrastructure" price plus your choice of 2 different levels of support. So, there is raw infrastructure pricing — if you'd visited the page before posting, you'd have known that's where I got the nomenclature in the first place — but you must also purchase some form of support (where the pricing varies for different support levels).

by quacker 12y ago

ColinCera 12y ago

Actually, I didn't notice that support was required. I was basing my cost comparisons on Rackspaces's "Raw Infrastructure" pricing — the fact you are required to purchase support at additional cost makes their pricing even less competitive. They have a more detailed pricing page, with bandwidth charges listed near the bottom, here: http://www.rackspace.com/cloud/servers/ http://www.rackspace.com/cloud/servers/

superuser2 12y ago
>I was basing my cost comparisons on Rackspaces's "Raw Infrastructure" pricing As parent clearly stated, there is no raw infrastructure pricing; all pricing includes support already.
- ColinCera 12y ago
  Perhaps you should pay a visit to the link parent posted, so you would understand what I was talking about. http://www.rackspace.com/cloud/servers/onmetal/ http://www.rackspace.com/cloud/servers/onmetal/ Where they present their pricing in the format of a "Raw Infrastructure" price plus your choice of 2 different levels of support. So, there is raw infrastructure pricing — if you'd visited the page before posting, you'd have known that's where I got the nomenclature in the first place — but you must also purchase some form of support (where the pricing varies for different support levels).