>People are rational, and want to understand, but unless you make the information properly accessible in the UX sense, your exasperation is due to your own faul

>People are rational, and want to understand, but unless you make the information properly accessible in the UX sense, your exasperation is due to your own fault. No. They really aren't[1], and they really don't[2]. Changing your mind is very hard, and most people don't do it. Even if you have been trained to change your mind, the longer that you hold onto an idea, the harder it is to believe the idea to be false. There is a reason Neils Bohr stated "science progresses one death at a time." You are likely reading this and coming up with a bunch of reasons that you are right, and I'm wrong. Likely: "You missed the point, You didn't talk about UX", or "The doctor was still condescending," or more likely there is some flaw in my argument that you immediately see[3]. These thoughts alone should give you a good idea that it is difficult to change your mind. [1] http://www.amazon.com/Predictably-Irrational-Revised-Expanded-Edition/dp/0061353248 http://www.amazon.com/Predictably-Irrational-Revised-Expande... [2] http://www.newyorker.com/science/maria-konnikova/i-dont-want-to-be-right http://www.newyorker.com/science/maria-konnikova/i-dont-want... [3] It is also entirely possible that you don't think any of these things. It depends on how strongly you hold to the belief that you shared.