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A lot of startups make the mistake of doing nothing that will anger their current base of users, but that is not how you grow a company. Facebook is a good exam
by onewaystreet 12y ago
A lot of startups make the mistake of doing nothing that will anger their current base of users, but that is not how you grow a company. Facebook is a good example. Almost every move they have made has angered their current users but ended up growing the company (opening up the site to everyone, adding the news feed, etc.).
- UweSchmidt 12y agoNice perspective. Personally, I don't want to feel like I'm part of a "userbase", to be "transferred between apps" when convenient. I guess all that anger and disappointment users express (no matter if they stay like with FB or leave) is due to the fact that they expect someone on the other end who built the app out of passion and maintains it as a service to the community. How am I supposed to become a loyal user/customer, invite my friends to that service and provide all that data if it's all subject to some corporate strategy, if any middle manager can shut it down if the metrics aren't going up?
- Grue3 12y agoOn the other hand, there's Digg.