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This kind of thing isn't unique to Airbnb. I believe any online marketplace (eg eBay etc), has similar problems. My usual approach is to keep as much communica
by amirmc 12y ago
This kind of thing isn't unique to Airbnb. I believe any online marketplace (eg eBay etc), has similar problems.
My usual approach is to keep as much communication on the platform as possible, including the payment process. Anyone who tries to communicate off the platform (eg send money via another method) immediately warrants more scrutiny.
In this case, there are probably things Airbnb can do to help users and reduce the likelihood - for example I don't see the host's email address until I've paid (via the site).
- jamandeggs 12y agoKeeping the communication on AirBNB doesn't really help. I've had hosts who admitted that they listed a fake address with fake names via AirBNB's messages, but AirBNB doesn't care.
- kkhire 12y agoI'm sure they care and do their best to rid these posts, but every single marketplace has this issue -- airbnb is just the hotspot now because they can get big bucks relative to ebay