>It seems we all want a situation with the regulations, guarantees and protections that are currently provided by the laws AND the convenience Nope, we don't a

>It seems we all want a situation with the regulations, guarantees and protections that are currently provided by the laws AND the convenience Nope, we don't all want it. Surge pricing is fine by me, if rather get an expensive ride that actually happens, than a cheap ride I can't have. What happened to you was obvious abuse of surge pricing and I think Uber can deal with by adding gradual ramp up for prices and punishing cancellations. The insurance inadequacy obviously has to be dealt with.