"A final thought: when in doubt, err on the side of putting more features on the paid side of the divide. It’s easy to add features to the free side; howeve

"A final thought: when in doubt, err on the side of putting more features on the paid side of the divide. It’s easy to add features to the free side; however, removing features from the free side is a recipe for trouble." This is great insight and I hadn't though of it that way. I was leaning the other way, thinking that you really want to get traction first. Then listen to users and create new features you can charge for (if your current ones are not generating enough conversions). Xobni is one example where they took their search and made a better one for premium. I really hope this thread gets some discussion. I feel like a lot of companies know they want to do freemium (due to strong network effects, etc) but with a 'wait and see' approach on the free/premium split could be disaster.