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What would happen if Netflix stopped allowing access to its service to Verizon customers in areas where there's another provider? Netflix could argue that it do
by brownbat 12y ago
What would happen if Netflix stopped allowing access to its service to Verizon customers in areas where there's another provider? Netflix could argue that it doesn't want to provide an inferior product if there's a choice, and maybe leave a number on the homepage for the cable company in your area.
I wonder if Netflix or Verizon would lose more customers...
- wpietri 12y agoThen a) Netflix becomes the bad guy, b) they lose money from those customers leaving, and c) they no longer have the opportunity to influence those people. They should continue to allow access, but they should also keep saying when the problem is with the network provider. Customers love Netflix (NPS of 54) more than Verizon (NPS of 32), so they'll be more inclined to believe Netflix.
- deleted 12y ago[deleted]