New York Public Library here. the selection is definitely better than smaller library systems, but the experience still sucks compared to something like netflix

New York Public Library here. the selection is definitely better than smaller library systems, but the experience still sucks compared to something like netflix. between finding the books I want in the catalog, never mind a decent recommendation system, reserving ebooks on a waitlist and finally getting a rented ebook onto my devices, it was so tedious that I just stopped bothering trying to check out ebooks from the library, despite the fact that it's free.