I don't quite understand. > It was about an appeals process when you wanted to show that your name was legitimate even when the algorithm disagreed. If you sh

I don't quite understand. > It was about an appeals process when you wanted to show that your name was legitimate even when the algorithm disagreed. If you show your driver's license to Google, and they still don't accept it, then they are behaving irrationally. But their policy is clear as day. > It was about an appeals process when you wanted to show that your name was legitimate even when the algorithm disagreed. Again, it sounds like their algorithm was buggy and wrong. But it doesn't affect their presentation of their own policy.