I hope you're not referring to Microsoft Lync as "an awesome tool for IM", because I must disagree with you on that if you are. I had to use Lync at my last jo

I hope you're not referring to Microsoft Lync as "an awesome tool for IM", because I must disagree with you on that if you are. I had to use Lync at my last job and to be honest it was one of the contributing factors to my leaving. It breaks links, it breaks basic copy/paste functionality in clear and obvious ways, it wastes screen real estate like its going out of style, it's slow clunky and cumbersome... No Thankyou.