3 ms·

Additionally, if you're in a one-party state, recording the call can never hurt.

• aganders3 12y ago
  Usually they are recording the call anyway (or reserving the right to). A robot normally mentions it at the beginning of the call. I'm no lawyer, but maybe this is enough to give you permission to record your own copy?
  • snowwrestler 12y ago
    If both parties are aware that the call may be recorded, then either party may record it. That is covered by the boilerplate "this call may be recorded" language that pretty much every call center uses.