Although Comcast is notorious for having terrible customer service, this is NOT the only fee-for-service business that deals with disconnects like this that I h

Although Comcast is notorious for having terrible customer service, this is NOT the only fee-for-service business that deals with disconnects like this that I have dealt with. It seems to be a trend now to harangue customers when they want to terminate service contracts. I wouldn't be surprised if certain companies pay retention bonuses if they can keep a 'disconnect call' from actually disconnecting.