8 ms·

Google Shopping Express

114 points by mariusz79 12y ago

bhartzer 12y ago
I remember Matt Cutts from Google describing how he was putting up Christmas Lights, standing on a ladder and ordered more masking tape so he could hang more lights. Shortly he apparently had a delivery of masking tape, and the delivery guy even brought it up to him on by climbing the ladder.
broabprobe 12y ago
guess I'm puzzled why this is on the front page today. Been using this for months. It's fabulous though.
- jfoster 12y ago
  I hadn't checked it out until now. Has anything changed recently that may have prompted this post? (did it go from private to publicly available, for example?)
vikas5678 12y ago
What I really need is a service that can deliver milk and eggs and other staples in a day, seems like most cant do that.
- vikas5678 12y ago
  I'm in San Jose, incase anyone knows of a service that does deliver?
  - cjensen 12y ago
    Safeway delivers. Pretty sure it's not free, but not sure if they have a delivery fee or a minimum order.
    - mech4bg 12y ago
      Safeway usually has deals like "buy x of these items for free delivery", so I never paid for delivery using them. They're pretty good, but not same day.
  - nickm12 12y ago
    Amazon Fresh (https://fresh.amazon.com https://fresh.amazon.com) is in Northern CA, but I don't think they service the south bay yet.
    - wilbo 12y ago
      They do as of today!
- pinhead 12y ago
  I totally agree. I was really excited about GSX when I first heard about them from Costco. However when you dig deeper into what they will deliver from Costco (or other stores for that matter) perishable items like milk, eggs, etc. are for some reason not on the list. It essentially makes the service useless for me since I'll have to go to those stores to get my regular perishable items anyway.
- nnnnni 12y ago
  ...at reasonable prices.
- mmmm 12y ago
  In Sweden we've had this since 2010 or 2011 I think. Not as in: "You go to an online store, add milk and eggs to the shopping cart and get it delivered". The way most of these online stores do it in Sweden is that they have different types of "bags" you subscribe to. Each week you'll get a bag of the stuff you'd need for five meals. With that bag, you'll get recipies for food they think you should cook with the groceries. This was (might still be, I have no idéa tbh) widely popular in Sweden. One of the most popular is Linas matkasse and a (bad-ish) google translate is available here: https://translate.google.com/translate?sl=auto&tl=en&js=y&prev=_t&hl=sv&ie=UTF-8&u=https%3A%2F%2Fwww.linasmatkasse.se%2F&edit-text= https://translate.google.com/translate?sl=auto&tl=en&js=y&pr... --- This developed to others opening up business. I know of a guy who started a night-shop-delivery kind of thing. Basically, when all the stores are closed, you could go to his site and order stuff (milk, candy, condoms, tampons or other things someone could need at night) and he'd deliver it to you (in Stockholm).
- jackdempsey 12y ago
  How about in an hour? Check us out: http://instacart.com http://instacart.com
  - vikas5678 12y ago
    Would love to use this service, but instacart does not service my neighborhood yet! Zipcode 95123 in San Jose.
    - thoughtpalette 12y ago
      Instacart has been a game changer in Chicago. (I knew peapod existed but have been following instacart since they launched). Nothing like not having a car and needing 24 packs of pop for a party.
Aloisius 12y ago
Do people use this in San Francisco? The selection seems awfully limited. I typically get everything from Amazon and Postmates - except foodstuffs which I pick up myself.
- DeepakShah 12y ago
  yes, people absolutely use this - and seems to be loving it.
- azinman2 12y ago
  I order paper towels, deordorant, toothpaste, blue bottle coffee, salad spinners, etc. Great for drug store items that come to you.
- silencio 12y ago
  I stock up on bulky and non refrigerated items from Costco through GSX. Paper towels, cases of Mexican Coke, cereals and snacks, shampoo, and whatnot. It's doubly better that I can use my 2% back Costco membership and get Costco coupon book deals too - like the Frozen bluray for $15-ish the other month. I'd easily pay $3-400/year plus delivery fees to get perishables and alcohol too. I don't use Postmates for this because I don't know what's available at the store, and Amazon is okay but the pricing isn't the best. Instacart is the closest to GSX in terms of convenience but then I can't use my membership, which is a bummer.
- anewcolor 12y ago
  i use this all the time and love it. this is definitely the future, once you start using it (and services like it) you cannot go back. same day delivery has the same magic feeling that amazon once had with prime. it just feels too good to be true.
- joshfraser 12y ago
  I use it constantly. I've ordered 3 times from them in the last 3 days You see their little vans all over SF. The free delivery and fast turnaround makes it incredibly convenient. You even get better prices since you can comparison shop before you order.
DeepakShah 12y ago
This is great, looks like they have expanded their coverage across the bay.
selectout 12y ago
Been using this for a little over a year now and I can honestly say it's become almost a dependency for me. It really is amazing being able to order something and most of the time have it arrive within 3-5 hours or worst case scenario the next morning. I can ship things to work or my home (for free currently), etc. I'm guessing I may hold back on it when they start charging as I could do things like Instacart for quicker service, but at free delivery it is amazing.
- graeme 12y ago
  It's not available in my area, but looks interesting. How does it work? * Who delivers? * Is it just local stores, or can it tap into warehouses? * Can you get books?
  - nathannecro 12y ago
    Google operates GSX. They have cute little vans with "Google Shopping Express" painted on them which drive around and deliver the products. It's whichever local stores agree to partner with Google. As far as I know, the process works like this: 1. Google partners with a store. They place some subset of the inventory of that store online. 2. As a user, you browse that inventory and buy. 3. The store receives the order, places the item into a storage bin in the back and waits for a GSX van to come pick it up. 4. Every so often, a GSX van will swing by, pick up the goods, then deliver. Yes, you can get books. As far as I know, the only real product you can't get is fresh produce. I think produce has far too low of a volume-profit ratio (and of course, produce spoils if left sitting inside of a hot van for hours on end).
    - mech4bg 12y ago
      You also can't get alcohol. They've been pretty smart with what they do and don't allow - makes it much more flexible than Instacart in terms of logistics on their end. It means they can just dump everything on your doorstep if you're not home. I've noticed they do have some "fresh" things now, like bread, but that's it - no refrigerated things or other things that may spoil. I did have an issue one time ordering fresh bread and they missed the delivery window and delivered it the next day, by which time it was stale. A minor glitch though, but shows why they're so conservative about what they deliver.
r00fus 12y ago
I've been spending thousands a year on Amazon. Last year that changed dramatically. I probably spent half what I used to on Amazon, and the majority of that redirected spending is now spent at GSX. Initially the prices favored Amazon, but as of late, I've been finding things (search: "training pants 3t") where Amazon is 50%+ more expensive than the local stores through GSX. The same day experience is mind-blowing; I don't stop off at the local hardware store, I search for my garage door opener battery model and it's on my back porch by the time I get home. Everyone's had a guffaw about Amazon's automated pricing agent and the $23M book [1], but Google is in a position to really trip them up, unless Amazon gets a reign in on it's pricing. And then there's the fact that "2 day shipping" pales in comparison to Google's same-day experience. I was lucky enough to be in an an area that Google serviced, and would probably have also tried Amazon Fresh, but honestly, the free beta was too good to pass up (and I would have thought twice about the $299/y Fresh subscription though I'm sure it's worth it). My only concern is that the deliveries are made from stores nowhere near me really and I'd be much less guilty if the same brand stores were more local (they're losing my business as well right now). [1] http://www.pcmag.com/article2/0,2817,2384102,00.asp http://www.pcmag.com/article2/0,2817,2384102,00.asp (edit clarity)
- 2pasc 12y ago
  Out of curiosity - what kind of more "local" stores would you like if GSX is coming from chains anyway? (I live in the Bay Area, so you can give precise names, and I might know them). Thanks!
  - r00fus 12y ago
    First off, Google includes some non-chain stores like Palo Alto Toy & Sport (which I've bought plenty from). My concern about locality, even with chain stores, is that my money is shifting from say, the San Jose Walgreens near me and instead going to the one up the peninsula that actually fulfills the order - at some inflection point, if GSX takes off, does that mean less stores?
apendleton 12y ago
As far as I can tell, there's no way to determine what this is if you're not in a zipcode that they serve. I'm not, so I remain in the dark... not the best user experience.
- richardlblair 12y ago
  94109 got me in.
- denwer 12y ago
  There is a "Just curious? Browse our San Francisco stores" link below the zip-inputfield
  - apendleton 12y ago
    So there is! Thanks for pointing it out; I missed it on first browse. Still, an explanation of what the offering is before asking me for information about myself would be nice.
lem72 12y ago
if you want to see what is offered zip code 90211 works
donretag 12y ago
I was surprised when it indicated that my area is supported since I love far away from any metro area. Turns out they now deliver overnight to most of Northern California, just not same day service. I really do not need next day service for something from Walgreens.
Fuzzwah 12y ago
Count down to GSX self driving cars?
zzm 12y ago
For those who have been using this - how is the pricing? The reason I ask is that I don't see how Google can make money (especially with free shipping for 6 months) without putting a markup on items. Perhaps they are just trying to gain traction and are willing to bite the bullet for the first 6 months. I did a quick comparison between a random product: LG 42" Class 1080p 60Hz LED HDTV. Target's direct online store offers the TV for $379, while Google Shopping has it listed for $449.99. I haven't done other comparisons, but this seems to confirm my belief that Google is marking the products up to some extent.
- mankyd 12y ago
  They claim that they match in-store prices: https://support.google.com/shoppingexpress/answer/4559805?hl=en&ref_topic=4541993 https://support.google.com/shoppingexpress/answer/4559805?hl... Essentially, you're paying them to go to the store and pick up the item for you.
- mech4bg 12y ago
  I've never seen them mark anything up. Sale prices are reflected as well. They must be losing money on each order currently.
  - mentat 12y ago
    There was another article stating they got a cut of each sale from the store in the single percentage digits.
- superchink 12y ago
  As others state, they do not seem to mark up. In fact, sometimes prices are adjusted after placing the order to reflect a discount.
richbradshaw 12y ago
The page is very slow to load - http://www.webpagetest.org/result/140715_RP_S9V/ http://www.webpagetest.org/result/140715_RP_S9V/ in film strip mode shows 29 second load time, which is consistent with how it feels in real usage. Why are they using so much JS? Checking the source I don't think there is any HTML content - even providing just the basic header/main/footer/product title, price and one image would make this feel way quicker to load.
ChuckMcM 12y ago
Its an awesome service but I can't imagine it being successful until Google has self driving cars or something. Seeing the drivers sitting around smoking waiting for an order to come in by Target reminds me that these guys were pulling down $10+/hr for essentially no economic activity. Hard to spread that over the cost of deliveries.
- Diederich 12y ago
  I chatted with one of the drivers. He said that he was an independent contractor, and he only got paid when he was actually doing deliveries. So, sadly, this might be a case where un/underemployed people are keen to make whatever money they can. I'd love to see a driver chime in on this thread.
lnanek2 12y ago
Looks like a clone of postmates.com . Unfortunately, Google can pretty easily get more users than them just using their already existing traffic. Some Google services have even gotten full page ads when visiting gmail.com like Google Wave and forced user enrollment like Google Plus.
bane 12y ago
Does't deliver to my area - the wealthiest, most populous town in the richest county in the United States. It looks interesting, but then again, I don't really see anything on the site that's so perishable I can't wait a few days for Amazon to deliver or for me to just go to the store...and for groceries, things that actually would be perishable, I can just go on a nice walk anyways. I mean, if I'm ever in a situation where I absolutely need a guitar or a box of trashbags or whatever so urgently that I can't wait a few days, I may as well just go to the store and get it myself, faster than GSX can deliver anyways. The intersection of need, time and stuff here is kind of small. I'd be much more interest if GSX could guarantee 1hr delivery of take-out from all the restaurants in my area that don't deliver/are out of my delivery zone. Am I lacking in imagination here?
- chatmasta 12y ago
  I think you're just lacking in a realization that being in the "wealthiest, most populous town in the richest county in the United States" does not guarantee you get to be the first to try new services. I don't know if living in that town means you also have any sort of intelligence, but if you didn't notice, this kind of service requires a lot of local overhead (trucks, delivery people, contracts with stores, etc). Obviously, Google is going to launch it on their home turf first. Maybe if you move from the "richest county in the United States" to an area with more common folk, like Mountain View (sarcasm), you'll have better luck with trying products.
  - Chronic29 12y ago
    Or perhaps it is poor strategy on Google's part. They should pilot this in a wealthy neighborhood as volume will likely increase compared to Mountain View
- apendleton 12y ago
  Yes. I wouldn't expect the richest county to be the target... it's probably not very dense because of large houses/yards, and everyone probably owns a car. I'd expect them to go with urban areas first, both because the higher density would make such a service more cost-effective to operate, and because car-free people are going to get the most use out of this, since there are lots more things that are hard to buy without a car.

114 points by mariusz79 12y ago

I remember Matt Cutts from Google describing how he was putting up Christmas Lights, standing on a ladder and ordered more masking tape so he could hang more lights. Shortly he apparently had a delivery of masking tape, and the delivery guy even brought it up to him on by climbing the ladder.

broabprobe 12y ago

guess I'm puzzled why this is on the front page today. Been using this for months. It's fabulous though.

jfoster 12y ago
I hadn't checked it out until now. Has anything changed recently that may have prompted this post? (did it go from private to publicly available, for example?)

vikas5678 12y ago

What I really need is a service that can deliver milk and eggs and other staples in a day, seems like most cant do that.

vikas5678 12y ago
I'm in San Jose, incase anyone knows of a service that does deliver?
- cjensen 12y ago
  Safeway delivers. Pretty sure it's not free, but not sure if they have a delivery fee or a minimum order.
  - mech4bg 12y ago
    Safeway usually has deals like "buy x of these items for free delivery", so I never paid for delivery using them. They're pretty good, but not same day.
- nickm12 12y ago
  Amazon Fresh (https://fresh.amazon.com https://fresh.amazon.com) is in Northern CA, but I don't think they service the south bay yet.
  - wilbo 12y ago
    They do as of today!
pinhead 12y ago
I totally agree. I was really excited about GSX when I first heard about them from Costco. However when you dig deeper into what they will deliver from Costco (or other stores for that matter) perishable items like milk, eggs, etc. are for some reason not on the list. It essentially makes the service useless for me since I'll have to go to those stores to get my regular perishable items anyway.
nnnnni 12y ago
...at reasonable prices.
mmmm 12y ago
In Sweden we've had this since 2010 or 2011 I think. Not as in: "You go to an online store, add milk and eggs to the shopping cart and get it delivered". The way most of these online stores do it in Sweden is that they have different types of "bags" you subscribe to. Each week you'll get a bag of the stuff you'd need for five meals. With that bag, you'll get recipies for food they think you should cook with the groceries. This was (might still be, I have no idéa tbh) widely popular in Sweden. One of the most popular is Linas matkasse and a (bad-ish) google translate is available here: https://translate.google.com/translate?sl=auto&tl=en&js=y&prev=_t&hl=sv&ie=UTF-8&u=https%3A%2F%2Fwww.linasmatkasse.se%2F&edit-text= https://translate.google.com/translate?sl=auto&tl=en&js=y&pr... --- This developed to others opening up business. I know of a guy who started a night-shop-delivery kind of thing. Basically, when all the stores are closed, you could go to his site and order stuff (milk, candy, condoms, tampons or other things someone could need at night) and he'd deliver it to you (in Stockholm).
jackdempsey 12y ago
How about in an hour? Check us out: http://instacart.com http://instacart.com
- vikas5678 12y ago
  Would love to use this service, but instacart does not service my neighborhood yet! Zipcode 95123 in San Jose.
  - thoughtpalette 12y ago
    Instacart has been a game changer in Chicago. (I knew peapod existed but have been following instacart since they launched). Nothing like not having a car and needing 24 packs of pop for a party.

Aloisius 12y ago

Do people use this in San Francisco? The selection seems awfully limited. I typically get everything from Amazon and Postmates - except foodstuffs which I pick up myself.

DeepakShah 12y ago
yes, people absolutely use this - and seems to be loving it.
azinman2 12y ago
I order paper towels, deordorant, toothpaste, blue bottle coffee, salad spinners, etc. Great for drug store items that come to you.
silencio 12y ago
I stock up on bulky and non refrigerated items from Costco through GSX. Paper towels, cases of Mexican Coke, cereals and snacks, shampoo, and whatnot. It's doubly better that I can use my 2% back Costco membership and get Costco coupon book deals too - like the Frozen bluray for $15-ish the other month. I'd easily pay $3-400/year plus delivery fees to get perishables and alcohol too. I don't use Postmates for this because I don't know what's available at the store, and Amazon is okay but the pricing isn't the best. Instacart is the closest to GSX in terms of convenience but then I can't use my membership, which is a bummer.
anewcolor 12y ago
i use this all the time and love it. this is definitely the future, once you start using it (and services like it) you cannot go back. same day delivery has the same magic feeling that amazon once had with prime. it just feels too good to be true.
joshfraser 12y ago
I use it constantly. I've ordered 3 times from them in the last 3 days You see their little vans all over SF. The free delivery and fast turnaround makes it incredibly convenient. You even get better prices since you can comparison shop before you order.

DeepakShah 12y ago

This is great, looks like they have expanded their coverage across the bay.

selectout 12y ago

Been using this for a little over a year now and I can honestly say it's become almost a dependency for me. It really is amazing being able to order something and most of the time have it arrive within 3-5 hours or worst case scenario the next morning. I can ship things to work or my home (for free currently), etc. I'm guessing I may hold back on it when they start charging as I could do things like Instacart for quicker service, but at free delivery it is amazing.

graeme 12y ago
It's not available in my area, but looks interesting. How does it work? * Who delivers? * Is it just local stores, or can it tap into warehouses? * Can you get books?
- nathannecro 12y ago
  Google operates GSX. They have cute little vans with "Google Shopping Express" painted on them which drive around and deliver the products. It's whichever local stores agree to partner with Google. As far as I know, the process works like this: 1. Google partners with a store. They place some subset of the inventory of that store online. 2. As a user, you browse that inventory and buy. 3. The store receives the order, places the item into a storage bin in the back and waits for a GSX van to come pick it up. 4. Every so often, a GSX van will swing by, pick up the goods, then deliver. Yes, you can get books. As far as I know, the only real product you can't get is fresh produce. I think produce has far too low of a volume-profit ratio (and of course, produce spoils if left sitting inside of a hot van for hours on end).
  - mech4bg 12y ago
    You also can't get alcohol. They've been pretty smart with what they do and don't allow - makes it much more flexible than Instacart in terms of logistics on their end. It means they can just dump everything on your doorstep if you're not home. I've noticed they do have some "fresh" things now, like bread, but that's it - no refrigerated things or other things that may spoil. I did have an issue one time ordering fresh bread and they missed the delivery window and delivered it the next day, by which time it was stale. A minor glitch though, but shows why they're so conservative about what they deliver.

r00fus 12y ago

I've been spending thousands a year on Amazon. Last year that changed dramatically. I probably spent half what I used to on Amazon, and the majority of that redirected spending is now spent at GSX. Initially the prices favored Amazon, but as of late, I've been finding things (search: "training pants 3t") where Amazon is 50%+ more expensive than the local stores through GSX. The same day experience is mind-blowing; I don't stop off at the local hardware store, I search for my garage door opener battery model and it's on my back porch by the time I get home. Everyone's had a guffaw about Amazon's automated pricing agent and the $23M book [1], but Google is in a position to really trip them up, unless Amazon gets a reign in on it's pricing. And then there's the fact that "2 day shipping" pales in comparison to Google's same-day experience. I was lucky enough to be in an an area that Google serviced, and would probably have also tried Amazon Fresh, but honestly, the free beta was too good to pass up (and I would have thought twice about the $299/y Fresh subscription though I'm sure it's worth it). My only concern is that the deliveries are made from stores nowhere near me really and I'd be much less guilty if the same brand stores were more local (they're losing my business as well right now). [1] http://www.pcmag.com/article2/0,2817,2384102,00.asp http://www.pcmag.com/article2/0,2817,2384102,00.asp (edit clarity)

2pasc 12y ago
Out of curiosity - what kind of more "local" stores would you like if GSX is coming from chains anyway? (I live in the Bay Area, so you can give precise names, and I might know them). Thanks!
- r00fus 12y ago
  First off, Google includes some non-chain stores like Palo Alto Toy & Sport (which I've bought plenty from). My concern about locality, even with chain stores, is that my money is shifting from say, the San Jose Walgreens near me and instead going to the one up the peninsula that actually fulfills the order - at some inflection point, if GSX takes off, does that mean less stores?

apendleton 12y ago

As far as I can tell, there's no way to determine what this is if you're not in a zipcode that they serve. I'm not, so I remain in the dark... not the best user experience.

richardlblair 12y ago
94109 got me in.
denwer 12y ago
There is a "Just curious? Browse our San Francisco stores" link below the zip-inputfield
- apendleton 12y ago
  So there is! Thanks for pointing it out; I missed it on first browse. Still, an explanation of what the offering is before asking me for information about myself would be nice.

lem72 12y ago

if you want to see what is offered zip code 90211 works

donretag 12y ago

I was surprised when it indicated that my area is supported since I love far away from any metro area. Turns out they now deliver overnight to most of Northern California, just not same day service. I really do not need next day service for something from Walgreens.

Fuzzwah 12y ago

Count down to GSX self driving cars?

zzm 12y ago

For those who have been using this - how is the pricing? The reason I ask is that I don't see how Google can make money (especially with free shipping for 6 months) without putting a markup on items. Perhaps they are just trying to gain traction and are willing to bite the bullet for the first 6 months. I did a quick comparison between a random product: LG 42" Class 1080p 60Hz LED HDTV. Target's direct online store offers the TV for $379, while Google Shopping has it listed for $449.99. I haven't done other comparisons, but this seems to confirm my belief that Google is marking the products up to some extent.

mankyd 12y ago
They claim that they match in-store prices: https://support.google.com/shoppingexpress/answer/4559805?hl=en&ref_topic=4541993 https://support.google.com/shoppingexpress/answer/4559805?hl... Essentially, you're paying them to go to the store and pick up the item for you.
mech4bg 12y ago
I've never seen them mark anything up. Sale prices are reflected as well. They must be losing money on each order currently.
- mentat 12y ago
  There was another article stating they got a cut of each sale from the store in the single percentage digits.
superchink 12y ago
As others state, they do not seem to mark up. In fact, sometimes prices are adjusted after placing the order to reflect a discount.

richbradshaw 12y ago

The page is very slow to load - http://www.webpagetest.org/result/140715_RP_S9V/ http://www.webpagetest.org/result/140715_RP_S9V/ in film strip mode shows 29 second load time, which is consistent with how it feels in real usage. Why are they using so much JS? Checking the source I don't think there is any HTML content - even providing just the basic header/main/footer/product title, price and one image would make this feel way quicker to load.

ChuckMcM 12y ago

Its an awesome service but I can't imagine it being successful until Google has self driving cars or something. Seeing the drivers sitting around smoking waiting for an order to come in by Target reminds me that these guys were pulling down $10+/hr for essentially no economic activity. Hard to spread that over the cost of deliveries.

Diederich 12y ago
I chatted with one of the drivers. He said that he was an independent contractor, and he only got paid when he was actually doing deliveries. So, sadly, this might be a case where un/underemployed people are keen to make whatever money they can. I'd love to see a driver chime in on this thread.

lnanek2 12y ago

Looks like a clone of postmates.com . Unfortunately, Google can pretty easily get more users than them just using their already existing traffic. Some Google services have even gotten full page ads when visiting gmail.com like Google Wave and forced user enrollment like Google Plus.

bane 12y ago

Does't deliver to my area - the wealthiest, most populous town in the richest county in the United States. It looks interesting, but then again, I don't really see anything on the site that's so perishable I can't wait a few days for Amazon to deliver or for me to just go to the store...and for groceries, things that actually would be perishable, I can just go on a nice walk anyways. I mean, if I'm ever in a situation where I absolutely need a guitar or a box of trashbags or whatever so urgently that I can't wait a few days, I may as well just go to the store and get it myself, faster than GSX can deliver anyways. The intersection of need, time and stuff here is kind of small. I'd be much more interest if GSX could guarantee 1hr delivery of take-out from all the restaurants in my area that don't deliver/are out of my delivery zone. Am I lacking in imagination here?

chatmasta 12y ago
I think you're just lacking in a realization that being in the "wealthiest, most populous town in the richest county in the United States" does not guarantee you get to be the first to try new services. I don't know if living in that town means you also have any sort of intelligence, but if you didn't notice, this kind of service requires a lot of local overhead (trucks, delivery people, contracts with stores, etc). Obviously, Google is going to launch it on their home turf first. Maybe if you move from the "richest county in the United States" to an area with more common folk, like Mountain View (sarcasm), you'll have better luck with trying products.
- Chronic29 12y ago
  Or perhaps it is poor strategy on Google's part. They should pilot this in a wealthy neighborhood as volume will likely increase compared to Mountain View
apendleton 12y ago
Yes. I wouldn't expect the richest county to be the target... it's probably not very dense because of large houses/yards, and everyone probably owns a car. I'd expect them to go with urban areas first, both because the higher density would make such a service more cost-effective to operate, and because car-free people are going to get the most use out of this, since there are lots more things that are hard to buy without a car.