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I'm very frustrated by the house door keyless entry systems on the market, having just ordered a Kevo despite being underwhelmed and a little bit concerned by t
by dkarl 12y ago
I'm very frustrated by the house door keyless entry systems on the market, having just ordered a Kevo despite being underwhelmed and a little bit concerned by the Amazon reviews. It blows my mind (in a bad way) to see eager buyers waiting for neophytes to get acquainted with the business of hardware while the keyless entry system for my car has worked perfectly for five years now. It seems like it would go so much better for consumers if a company in the automobile industry would spin off a unit to tackle the problem. They have people with all the right experience, not just with the manufacturing challenges described in the article but with ergonomics, testing for durability, and security.
I'm sure there's an economic or business reason why it's unfolding the way it is, but that doesn't reduce my frustration. So many things feel backward about it. Starting with a cheap, bolt-on almost-solution? That doesn't seem right for a part of your home that you interact with every day. Using consumers as beta testers? That feels wrong for a security device that controls access to your home and everything you own. Developing a home keyless entry system without exploiting the human capital developed on successful keyless entry systems for cars? Definitely the hard way. It seems like the right way for a home keyless entry system to be developed would be for a company with lots of resources and relevant experience to develop a reliable, durable, convenient solution and then work on bringing the cost down from a thousand bucks to something reasonable. Instead, we have little companies trying to scrape by selling not-quite-there products at early adopter prices. (I paid over $200 for the Kevo despite Amazon reviews reporting, among other things, accidental engagement of the deadbolt while the door is swinging shut.)
I don't hold any of this against Lockitron. They're taking the route they are out of necessity, and I'm grateful for it, because without them and other upstarts, the market wouldn't be moving forward at all. At this point I feel conflicted, because I'd hate to see their work rewarded by getting blown out of the water by a bigger, better-funded competitor, but on the other hand, that seems like the fastest way for me to get a product I really like.
(As a final note/aside, determining intent to unlock the door is an unsolvable problem with traditional door hardware. Usability is going to suck until all the lock/latch/knob hardware is redesigned for keyless entry. Everything until then is just intermediate steps until home hardware catches up to the standard set by automobiles.)