I write software used by organizations that help individuals with developmental disabilities. Sometimes the organizations have to babysit the individuals (day

I write software used by organizations that help individuals with developmental disabilities. Sometimes the organizations have to babysit the individuals (day programs), or have them help with work, while their guardians are out working during the day. I recently got a call from a staff at an org that was having an individual help with her workload by using our software - she was honestly complaining that an update we had pushed out had made things so much more efficient, so that the individual they were babysitting/keeping busy/working finished their work so much faster that they didn't know what else to do with her. She wanted us to revert our update back to a state of being less efficient. (Of course we responded that we can't support that type of organizational workflow...) We had no idea our system was used as a tool for keeping people busy for the sake of being busy and not causing trouble!