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A few tell-tale signs that a B2B company may be dying from churn: 1. A homepage which seems over-optimized for new customer signup ("how do I get past this spl
by alexatkeplar 12y ago
A few tell-tale signs that a B2B company may be dying from churn:
1. A homepage which seems over-optimized for new customer signup ("how do I get past this splash screen?") versus supporting existing customers
2. An over-emphasis on committing to a year/over-generous discount for an annual commitment
3. An extremely short trial period
- johlindenbaum 12y agoDefine short trial period. <14 days?