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Yes, you are right. I wish the article had more ways to tackle reducing churn. I know one way is to engage your customers to see if they would actually recommen
by avelis 12y ago
Yes, you are right. I wish the article had more ways to tackle reducing churn. I know one way is to engage your customers to see if they would actually recommend your business to friends/colleague's.
I amended my comment to better explain my position.
- thibaut_barrere 12y agoMy favorite way is to measure my customer's engagement then work at increasing it.