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> First, we will obsess over our customers. I bet that not every customer of MS wants the mobile-first and cloud-first experiences. In order to push forward, t

by ttflee 12y ago

> First, we will obsess over our customers. I bet that not every customer of MS wants the mobile-first and cloud-first experiences. In order to push forward, they have to slam down a lot of existing models and platforms, e.g., the Windows before 8 and Office before 365, and doing these does not feel painless to MS, IMHO. They must be facing difficult choices in the years to come.

rhizome 12y ago
Does he define who they consider to be a "customer?" This has been a problem with MS (et al) in the past.
- ttflee 12y ago
  With the bold ambition in the email, I could not possibly imagine it is defined as a much smaller number of customers than there are today.