It's not hate and loathing. It's a banal, hopeless grind. It's exactly the same experience that the author of the essay had, but probably multiplied by five o

It's not hate and loathing. It's a banal, hopeless grind. It's exactly the same experience that the author of the essay had, but probably multiplied by five or ten times as much time coping with it. People just aren't equipped to put themselves out there emotionally over and over and over again day after day, particularly when a huge proportion of the time, when they do put themselves out, the outcome is awful. They retreat to a numb routine of following the rules, because, basically, they get trained to do so. When they try to bend the rules, they suffer a lot of emotional anguish for, typically, no reward.