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"Happiness Hero" in the recent Buffer salary breakdown made me cringe. Customer service is an important role at a startup, but I couldn't tell another person th
by RickS 12y ago
"Happiness Hero" in the recent Buffer salary breakdown made me cringe. Customer service is an important role at a startup, but I couldn't tell another person that job title and not feel like a joke.
There's no way of knowing this, but I'd be willing to bet that it's deterred potential hires in the past.
- phantom_oracle 12y agoI seriously doubt the cheesy title has deterred anyone from applying. They pay somewhere in the region of over $65K for "customer support". Probably 5-10 times more than what a service-person doing a very similar job in outsourced India earns.