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The tone of the post makes it seem like your only major gripe with the device is the battery problems. A defective battery is something that is covered in the
by chton 12y ago
The tone of the post makes it seem like your only major gripe with the device is the battery problems. A defective battery is something that is covered in the warranty, so you could get it repaired, but instead you return it. I understand if you would have had a shitty experience overall, and the battery was the proverbial last straw, but that doesn't seem to be the case from your post.
You list 5 problems, 2 of which are fixed, 1 which is a production defect that can be repaired at no cost to you, and 1 of which you yourself say "it isn't as bad as I thought it once was.". Overall, you have 1 decent point (the keyboard), and if you had used that point as your reason to return your Surface, that would have been perfectly valid. Instead you use the one thing covered by warranty as your primary reason in the summary at the top. It's possible you intended this to come across differently, but in that case you need to elaborate some more.
Windows 8 on a desktop and on a tablet are very different animals, purely because of the way you interact with them. Windows 8 has special controls for touch, which you don't usually see on desktop. That's why 2 weeks is still a short time to spend with it before declaring it bad. Try a bit longer, there is logic in there, it's just unfamiliar.
As for tips, you could have expanded on the steps you took for your issues, so it would be more balanced against the bad parts of the review.
I understand the concern about the return policy, and I don't see any problems with returned a product you're not happy with. I just wish you would have written a more balanced article with more reasoning behind it and a better indication of what you liked. The current version reads too much like "There were some good parts, but most of it was literally worse than Satan", mostly because it's a list of issues rather than a review. Some expansion on your points and maybe rewording some things would make sure people stop getting that impression.
- withdavidli 12y agoThanks for the feedback! I did state in my article that it was review, that was my fault. It really is stating the reasons why I was returning the device and I'll make an edit for it. >but most of it was literally worse than Satan It didn't read that bad to me, but that's a perception issue. There's a lot of Windows / Apple bashing from fanboys so the tone of these articles can be preceived extremely negative when I'm just stating my feelings/aggravations. Again, thanks for the feedback, always good to get see how others view it =)