I just re-read the article and I was mistaken. I thought they determined it was a capacity problem immediately, but it sounds like that's actually what took so

I just re-read the article and I was mistaken. I thought they determined it was a capacity problem immediately, but it sounds like that's actually what took so long to figure out. I work for a web company, and a 100 minute outage is considered absolutely outrageous, but of course it happens.