I call BS. This appears to be a new take on "Show HN"...trying to get attention. The site works, looks OK, and you appear to have users, so it doesn't really

I call BS. This appears to be a new take on "Show HN"...trying to get attention. The site works, looks OK, and you appear to have users, so it doesn't really suck. If you thought the concept sucked, then you wouldn't have done the site in the first place. If this were a legit post, I would say this: I think this is a relatively crowded niche you're in. I'm also sure that you dramatically overspent if you actually spent $200K getting this developed. But it appears that your developers did what you asked them to do...."make me a functional site that does X". So if the end result "sucks" to you (99.9% of your users don't know or care about CSS and other issues mentioned in these comments), then there is only one person to blame.