2 solutions immediately come to mind for the restaurant: - sell tickets instead of taking reservations (Alinea's solution, which saw no-shows drop from 8% to 0

2 solutions immediately come to mind for the restaurant: - sell tickets instead of taking reservations (Alinea's solution, which saw no-shows drop from 8% to 0.5%; it used to be done in London in the mid 2000s, I remember giving my card details over and over again), although that's less practical for less hot spots, where that's enough friction to switch to a competitor; - ask for ID or a card to check against the name. How would you cope if either became common practice in your target markets?