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This is sleazy. I've worked in restaurants for a long time (mostly fine dining), and this upsets me. What he's doing is basically artificially reducing supply
by Mikeb85 12y ago
This is sleazy. I've worked in restaurants for a long time (mostly fine dining), and this upsets me.
What he's doing is basically artificially reducing supply, making it harder to get a 'free' reservation, and then charging for it. Meanwhile, the restaurants may increase their supply of food based on the increased 'reservations', only to have them pulled out at the last second, because I highly doubt he's selling all his reservations.
In the end, everyone will suffer, because once restaurants catch on, they're either going to eliminate reservations altogether, or start charging for reservations themselves. Margins are so thin in restaurants, especially in the high end market, that they'll do anything to stamp out this type of profiteering.
- kibibu 12y agoCouldn't restaurants ask for some form of id for bookings that match the ones available on RestaurantHop?
- Mikeb85 12y agoThere's many ways restaurants can weed out this behaviour, but the fact is, many take reservations purely out of good-will, since customer service is at the heart of the restaurant business. This guy is basically destroying all the good-will and the faith that restaurants have in reservations, and they're not going to put up with his service. By the way, what he does already exists, hotel concierges or matchmaking services will often make reservations on behalf of their clients. But in those cases, the restaurant establishes a relationship with the concierge which is mutually beneficial, and trust is created. In cases where this trust is broken, a restaurant will basically refuse to accept reservations from the concierge or service who abused the relationship.