4 ms·
After working for a company similar to comcast, I wish there was a password to get to tier 2 or the NOC. "Yeah I'm at your hub site, it looks like one of the ca
by post_break 12y ago
After working for a company similar to comcast, I wish there was a password to get to tier 2 or the NOC. "Yeah I'm at your hub site, it looks like one of the cards in the CMTS I'm on has a faulty uplink cable" "Sir can I get your account number again?" "kill me"
http://i.imgur.com/UANtI.jpg http://i.imgur.com/UANtI.jpg
- smackfu 12y agoThe one that blows my mind is when Comcast installers have to call in to what seems like the normal help desk.
- post_break 12y agoWe had a FIOS installer call and be on hold for two hours just to get our fiber setup. He just sat on the carpet and started to snooze.
- InclinedPlane 12y agoDid you reboot all of the equipment in the rack first? Which version of windows is it running?