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How would you fix this problem? Because something similar happened to me. Someone pasted in a bunch of confidential info into an email that was for discussion,
by chaz 12y ago
How would you fix this problem? Because something similar happened to me.
Someone pasted in a bunch of confidential info into an email that was for discussion, with a few replies back and forth. After a hallway discussion with another colleague, I sat down to forward the latest email to him, but Outlook autocompleted the email address to an external vendor. Before I knew it, the email was away. I quickly sent the vendor rep asking him to delete the email I just sent, and he agreed. I assume he was professional about it.
What can be done? Confidential discussions via email is a must. Trying to get the entire company into a secure web/app-based platform only is a non-starter. You can't take away the ability to send email out. A custom "Internal Distribution Only" flag in Exchange might work, but I can already hear the complaints already of having to set/unset it with every email.
- Alupis 12y agoMost major companies with sensitive data to protect have multiple safeguards in place to ensure said data does not leave their control. It's common/standard practice for email filters to auto-encrypt all email attachments, or just downright forbid them from going out. Some appliances will even read text of emails for sensitive data being discussed with unauthorized individuals. See SEJeff's comment below for more details and links.
- Mandatum 12y agoWhat if it was just a copy-paste of the data and not sent as an attachment?